Privacy Policy for Voyekat LLC

At Voyekat LLC, we value your privacy and are committed to protecting the personal data you share with us. This privacy policy outlines how we collect, use, store, and protect your information when you use our services to send money, top-up mobile accounts, and access our platform.

Information We Collect

Personal Information: We collect personal details such as your full name, email address, phone number, and billing address to create your account, verify your identity, and process your transactions.
Payment Information: We collect payment information such as credit/debit card details, bank account numbers, and transaction history to process money transfers, mobile top-ups, and other financial services.
Device and Usage Data: We collect data on how you interact with our platform, including your IP address, device type, operating system, browser type, and browsing behavior, to improve functionality and enhance user experience.
Cookies and Tracking Technologies: We use cookies and similar tracking technologies to monitor how you use our platform, personalize your experience, and analyze trends. This helps us enhance the user interface and offer tailored services.

How We Use Your Information

The information we collect is used for several important purposes, including:

To process and manage your money transfers, mobile top-ups, and transactions.
To verify your identity and ensure compliance with anti-money laundering (AML) and Know Your Customer (KYC) regulations.
To communicate with you regarding your account, transactions, and customer service inquiries.
To improve our services, develop new features, and enhance your overall user experience.
To comply with legal obligations, such as fraud prevention and reporting requirements.

Data Security

We implement robust security measures to protect your personal information and ensure the integrity and confidentiality of your data. This includes encryption, secure servers, and compliance with industry-standard data protection practices to prevent unauthorized access, data breaches, or misuse of your information.

Your Rights

As a user, you have the following rights regarding your personal information:

You have the right to access the personal data we hold about you.
You can request corrections to any inaccurate or incomplete data.
You can request the deletion of your personal data, subject to any legal obligations we may have to retain it.
You can withdraw your consent for processing your data at any time, subject to applicable laws and regulations.
You can object to the processing of your data for direct marketing purposes.

How We Share Your Information

Voyekat LLC may share your information with third-party service providers and partners in the following cases:

To process payments and money transfers (e.g., payment gateways, financial institutions).
For legal purposes, such as complying with regulatory requirements or responding to lawful requests from authorities.
With our trusted partners to offer additional services, such as mobile top-ups and bill payments, that are part of our platform.

Retention of Your Data

We will retain your personal data for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements. When your data is no longer needed, we will securely dispose of it in accordance with data retention policies.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page, and we will notify you of significant updates via email or within the platform. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions or concerns about our Privacy Policy or the data we hold about you, please contact us at support@voyekat.com or visit our website at www.voyekat.com.